POLICIES AND TERMS
DEPOSIT/REFUNDS/CANCELLATIONS
Reservation slots are filled quickly. in order to hold your booking date A valid credit card or debit card is required to reserve your reservation, you must confirm with and deposit of $150 (deposits are non refundable).
Final payment for your event is due at the time of booking or 14 days prior to your event. If final Payment is not made 14 days prior or day of your event your reservation will automatically be cancelled. If you need to cancel your event, we will be glad to re-schedule your event to another date based on availability. Once payment is received no refunds will be issued
TRAVEL SURCHARGE
LOCATION
The customer is required to provide a relatively flat, safe area on which the Game Theater can park. Street fronts are preferable. Our truck and trailer combination is very long and we will need a minimum of 4 parking spaces (about 50feet) to park plus more to maneuver into the spot. If you do not have enough space, we recommend that you contact your local church or recreation center and we can have the event there.
If the location is deemed unsafe for the customers, players or other guests at time of arrival, we will request an alternative location be provided. We will park in driveways only if we can do so safely and will only do so at our discretion
DAMAGE/INJURY
Party on wheels or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, POW reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by clients guests. POW or its employees assume no responsibility for any injuries sustained on the clients property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host. Customer will indemnify and hold harmless POW for all damages or injuries that may occur in the inside or the outside of the Game Theater while providing services
ALCOHOL/DRUGS
You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the POW Mobile Game Theater equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.
SUPERVISED CHILDREN
POW require any participants under the age of 16 require a parent or guardian be on property and within contact of the game coach should a need to contact them arise. Children 5 and under must be accompanied by a adult at all times.
FOOD/DRINKS
POW does NOT allow any food or drinks into the video game theater. Please have your guests consume them outside of the theater prior to entering.
PICTURES
While your party is in effect the Game Coach may be taking pictures of the party from inside or outside the trailer. You may then be able to view these pictures on our Facebook Fan Page (or other Social Media) and copy them to your files. These photos may appear on our web site as well. If you do not want our Game Coach taking these pictures or posting them on the Fan Page please let the Game Coach know. We never identify children by name or location. Some pictures will be released but not all! If you would like all photos you will have to add that feature to your package.
BAD WEATHER
The POW trailer was designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and our equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm or other strong weather event) please contact us to begin the rescheduling. We will call you to let you know if we need to re-schedule due to bad weather!
OUR TRUCK/OUR TRAILER
When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 55 feet of space to park. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.
VIDEO GAME RATINGS
POW will not play any “M” rated or higher game in the video game theater without authorization from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event please contact us, indicating the game you prefer or let the Game Coach know as soon as you can after he gets there
PRIVACY POLICY
POW is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.
By Submitting Payment you agree to these terms.